Scottish Highlands & Jacobite Steam Train

While our coaches don't offer onboard toilets, rest assured that our itineraries include regular comfort stops, allowing frequent access to restroom facilities.

Our guides are unable to assist with wheelchairs or provide physical assistance during boarding or disembarking from the coach. Passengers should be capable of boarding and disembarking independently using the access stairs or with the help of a traveling companion. Foldable wheelchairs can be stored in our onboard luggage storage during travel.

Please note that some stops on our tours may involve rough terrain or only be accessible by steps.

It's important to be aware that your accommodation may have limited accessibility for wheelchair users. More info can be found on our Accessibility page.

Yes! Our routes include stops where you can grab a snack or recharge with a drink. Occasionally, we pause at shops offering local souvenirs as well. For precise details about timing and stops, don't hesitate to inquire with your guide.

Our itinerary (in tab 2, 'Itinerary & Departure') provides a helpful outline of what to expect on the day. We refrain from providing additional details beyond what's outlined there, as factors like weather, traffic, and the preferences of our driver guides may lead to slight deviations. We also believe that part of the excitement comes from the unexpected surprises along the way! Rest assured, your journey through Scotland will be unlike any other.

If you need to cancel your tour, you will need to inform us in writing by sending an email to info@highlandexplorertours.com. You can find our cancellation and refunds policy in section 3 in our Terms and Conditions.

Feel free to visit our general Frequently Asked Questions page for answers to common queries, or reach out to us directly via our Contact Us page.